Privacy Policy

At Montana Roofing Experts, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect from you when you visit our website at montanaroofingexperts.com (the "Website"), how we use it, and how we protect it.

 

We do not sell your personal information to third parties. We do not share your personal information with third parties for marketing or advertising purposes. We do not engage in SMS texting, phone solicitation, email marketing campaigns, or any other form of direct solicitation.

 

1. Information We Collect

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We collect only the information you voluntarily provide to us or that is automatically collected when you use our Website.

 

Information You Provide Voluntarily

 

When you contact us through our Website (e.g., via contact forms, quote request forms, or email links), we may collect:

• Name

• Email address

• Phone number

• Mailing or property address

• Details about your roofing needs or project (e.g., description of the issue, preferred contact method)

 

This information is used solely to respond to your inquiry, provide a quote, schedule services, or communicate about your roofing project.

 

Automatically Collected Information

 

When you visit our Website, we (or our service providers) may automatically collect limited technical information, such as:

• IP address

• Browser type and version

• Operating system

• Pages visited and time spent on the Website

• Referring website

 

This data helps us understand how visitors use our site, improve functionality, and ensure security. We do not use this information to personally identify you.

 

We do not use cookies or tracking technologies for advertising, behavioral targeting, or sharing data with third-party marketers.

 

2. How We Use Your Information

 

We use the information we collect only for the following purposes:

To respond to your inquiries, provide quotes, and deliver roofing services

To communicate with you about your project (e.g., scheduling, updates, follow-up)

To operate, maintain, and improve our Website

To comply with legal obligations, protect our rights, or respond to legal requests

We do not use your information for marketing, promotions, newsletters, or any unsolicited communications.

 

3. Sharing of Information

 

We do not sell, rent, or trade your personal information to third parties.

 

We may share your information only in these limited circumstances:

 

• With trusted service providers who assist us in operating our business (e.g., website hosting, email service, or payment processors), and only as necessary for them to provide their services. These providers are contractually required to protect your information and use it only for the purposes we specify.

• To comply with applicable laws, regulations, legal processes, or enforceable government requests.

• To protect the rights, property, or safety of Montana Roofing Experts, our customers, or the public (e.g., in the event of fraud prevention or legal claims).

• In connection with a business transfer (such as a merger or acquisition), but only if the successor agrees to similar privacy protections.

 

4. Data Security

 

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes administrative, technical, and physical safeguards appropriate for a small business. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

 

5. Data Retention

 

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy (e.g., to complete your project or respond to your inquiry) or as required by law. Once no longer needed, we securely delete or anonymize it.

 

6. Your Choices and Rights

 

• You can always choose not to provide personal information, though this may limit our ability to respond to your inquiry or provide services.

• To request access to, correction of, or deletion of your personal information that we hold, contact us using the information below. We will respond in accordance with applicable law.

• If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion (subject to exceptions). We do not sell personal information.

 

7. Children's Privacy

 

Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

 

8. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review it periodically.

 

9. Contact Us

 

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

 

Montana Roofing Experts, 2315 9th Street W, Columbia Falls, MT 59912

Email: info@montanaroofingexperts.com

Phone: 406-730-3565

 

Thank you for trusting us with your information.